AMC

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Annual Maintenance Contracts

Business today is highly dependent on computers and you dread the thought of your computer developing a problem at the wrong moment when you need it the most. But you need not worry about such disaster situations, as Nifty offers several flexible maintenance packages to help clients manage their networks and control costs. Through our agreement and support, you can get more productivity, less expenditure for maintenance and upgrades and for a fixed fee paid.

We specialize in providing on-site computer repair services and network support for all sized business, an on-site computer and network services that are convenient and reliable. Nifty can work as “outsourced” IT Department for your business or as additional help for a designated IT person who needs additional Support. Our AMC also includes regular site visits to carry out preventive maintenance procedures, to ensure downtime is kept to a minimum.

We guarantee –

  • Most economical service rates
  • Regularly scheduled times for service (as often as needed)
  • Priority scheduling to address unexpected problems
  • Ability to stock key components for your business as needed
  • Flexible payment methods,
  • Timely support
  • Certified engineers

Our deliverables include –

  • Desktop/ Laptop configurations
  • Standard office application management and support
  • IT Helpdesk
  • Standardization of applications
  • Periodic update of patches and service packs
  • Anti-virus management
  • Periodic audit of assets
  • Server operating system installation, administration, monitoring and fine tuning
  • Firewall Securities and Privilege Management
  • Regular backup scheduling
  • Enterprise Network and PBX Management

Nifty manages your server environment and backup effectively to maintain performance at optimum levels. Our server management offerings ensure that server parameters and operating systems are administered and tuned well.

We offer professionally managed helpdesk services in ongoing management and maintenance of IT infrastructure and applications, enabling you to focus your valuable IT resources on high-value-added competencies. Our managed IT Helpdesk services cover entire UAE and are usually customized for each client.

For details of our AMC packages and customized solutions, please Contact Us

 
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